5 Year Additional Warranty

A 5-year warranty for no wear and tear damage on beds and mattresses offers customers added peace of mind by covering manufacturing or material defects, while clearly excluding damage caused by regular use. Here’s how it typically works:

What It Covers:

• Structural defects in the bed frame (e.g. broken slats, frame warping).
• Mattress defects, such as permanent sagging (beyond a specified depth), broken springs, or foam deterioration not caused by misuse.
• Workmanship faults, including stitching coming undone or fabric separation due to poor construction.

What It Does Not Cover (Wear & Tear):

• Natural softening of mattress foam or fabric over time.
• Surface impressions or body indentations within a certain depth (commonly 1 to 1.5 inches).
• Stains, spills, or damage from improper cleaning or storage.
• Damage from misuse, accidents, or abuse (e.g. jumping on the bed, using an incorrect base, or exceeding weight limits).

Additional Notes:

• Customers may need to retain proof of purchase.
• The product must be used under recommended conditions (e.g. proper support, use of a mattress protector).
• Warranty claims often include an inspection process or photograph submission.

This warranty is ideal for assuring customers that their investment is protected against faults in manufacturing—not normal aging or improper use.